Terms and Conditions

Jakada Tours Egypt Terms and Conditions 

To Secure Your Payment:
To secure your payment you must inform ( Jakada Tour Egypt ) of your request. We will contact you to discuss and finalize the arrangements and send you an itinerary for final confirmation. You must confirm these details and pay the deposit, as discussed in your details.

Amendments by the Client:
Any changes made to the original booking are subject to availability. If the full payment has been received and/or a voucher has been issued, no administrative fees will be applied except on changes to tickets for air travel.

Payment Policy:
All our DAY TOURS you can pay in cash upon arrival after you fill the booking form. 

Reservations should be made as early as possible to book the desired holiday. Space on a given TOUR PACKAGES will be secured upon receipt a deposit of 10 % of the full price.

This payment will be 20% during the Christmas and New Year holidays and on packages including airfare. This deposit counts as part of your final payment. Deposits can be made by bank wire transfer or sent via the Western Union or a payment using a credit card ( will be available soon ).

Cancellation:
Cancellation requests should be sent via email to provide the Company with written confirmation that your reservation should be canceled.

In case you cancel your trip, the following scale of charges will be applied:

  • More than 40 days before your arrival, 6% of the deposit paid will be charged as a bank transaction fee.
  • Between 40 – 30 days before your arrival date, 25% of the entire tour price will be charged.
  • Between 29 – 15 days before your arrival date 50% of the entire tour price will be charged.
  • Between 14 – 7 days before your arrival date 75% of the entire tour price will be charged.
  • Between 7 – 1 days before your arrival date 100% of the entire tour price will be charged.

Additionally, there are cancellation fees on all domestic flights within Egypt. If you cancel a tour at any time, you will be subject to any fees according to airline’s cancellation policy.

Refunds:
A refund will normally be made to the same account and using the same method used for the original payment. No refunds are possible in the event of a no-show for an existing reservation.

Accommodation:
Unless otherwise stated, prices are based on two persons sharing a room (twin sharing). Rooms for single occupants are available with an additional of supplementary rate.

Hotels and lodges are named as an indication of quality and rooms may be reserved at an establishment of similar quality. Published prices are inclusive of tariffs and other costs at the time of printing and are subject to change without notice.

Flights:

Domestic Flights:
The programs quote the average price of flights with approximate timings. Requests for specific flight times or changes to previously booked reservations may result in changes to the total price of the package.

International Flights
Jakada Tours Egypt can assist you with international flights if needed. However, from our experience international flights are best issued from point of departure where the client has access to a wider range of price options and availability.

Responsibility:
The Company acts only as an agent for the participants in regard to travel, whether by railroad, boat, aircraft, or any other mode of transport.

And assume no liability for injury, illness, damage, loss, accident, delay, or irregularity to person or property resulting directly or indirectly from any of the following causes: weather, acts of God, force major, acts of government or other authorities, wars, civil disturbances, labor disputes, riots, theft, mechanical breakdowns, quarantines or acts of default, delays, cancellations or changes made by any hotel, carrier, or restaurant.

No responsibility is accepted for any additional expenses.

Special Requests:
If the Client has any special requests, he should inform company at the time of booking. The Company and its suppliers will try to satisfy such requests, but, as these do not form part of the contract, the company does not guarantee to do so, including for pre-bookable seats.

If the Company confirms that a special request has been noted or passed on to the supplier or refers to it on the confirmation invoice or elsewhere, this is not a guarantee to fulfill it.

The Client will not be specifically notified if a special request cannot be met. The Company does not accept bookings, which are conditional on the fulfillment of any special request.

Children Policy:
Policy 1: for packages, Nile cruises, and hotels

  • Under 2 years old: free of charge
  • Under 6 years old: 20% of total tour cost for an individual
  • Under 12 years old: 50% of total tour cost for an individual
  • All children 12 or older are considered adults.

If your tour package includes flights, an extra supplement for your child may apply.

Policy 2: for sightseeing tours & shore excursions

  • under 6 years old: free of charge
  • Under 12 years old: 50% of total tour cost for an individual
  • All children 12 or older are considered adults.

If your sightseeing tours include domestic flights or ferry boat, an extra supplement for your child may apply.

Tipping:
This custom is well known as ‘baksheesh’ throughout the Middle East, tipping is very much a part of everyday life in Egypt and is more than just a reward, or a thank you for services rendered. In a country where wages are extremely low, it is an essential means of supplementing income – this helps support families and provides extra care.

This practice is not merely reserved for foreigners. Egyptians have to honor ‘Baksheesh’ as well – as an exchange for the convenience to park their cars, ensure fresh produce, and pick up their mail. It is a form of security and convenience you could say.

If you are satisfied with the services provided, a tip – though not compulsory – is appropriate and always appreciated. While it may not be customary to you, it’s of great significance to the people who will take care of you during your travels.

Complaints:
If you have any complaints while you are in Egypt, please notify the company ( Jakada Tours Egypt ) immediately because most problems can be solved quickly.

If you feel that your problem persists call the chairman of the company while you are still on your tour; after you return home if you are still not satisfied with the service you received you must write to the Egyptian Travel Agent Association.

In the unlikely event that your complaint cannot be dealt with to your satisfaction by speaking to a ( Jakada Tours Egypt ) staff member or the chairman of the company, you may refer your complaint to the Egyptian Ministry of Tourism in Cairo.

Acceptance of the agreement:
The contract constituted by the company’s acceptance of the client’s booking, subject to these booking conditions, shall constitute the entire agreement between the Client and the Company.

The payment of a deposit or final payment by bank transfer or western union indicates that tour participants have read and accepted all terms and conditions and agreed by them.

Best for Tailor made Egypt Holidays:
Jakada tours Egypt team will do their best to help and guide you to easy your trip to Egypt to avoid the time consuming and overwhelming planning process by providing designed itineraries for Egypt or personalized tailor-made to suit your travel dates and budget any time of the year we always guarantee the flexibility and best price daily departure.

Direct contact for Jacob Springer Chairman
Email: info@jakadatoursegypt.com
Mobile: (+2) 01017774068 – (+1) 6319125295

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