(+20) 101 777 4068 [email protected]
(+20) 101 777 4068 [email protected]

Terms & Conditions

Welcome To Jakada Tours Egypt

To secure your reservation:
To secure your reservation, you need to inform Jakada Tours Egypt of your request. A company representative will contact you to explain and finalize your request and then send the itinerary for final confirmation. You must confirm all details and pay the entry fee to the Jakada Tours Egypt agency by transfer or credit/debit card (Visa or MasterCard).

Changes made by the traveler:
Any changes made to the original booking will be subject to availability. If the full payment has already been made and the voucher is issued, administrative fees will not apply except for airline tickets.

Payment and Booking Policy:
We offer an entry fee of just 20% to guarantee your reservation, including hotel, cabin, domestic flights, and other relevant services. The rest of the amount can be paid up to two days before you arrive at the final destination or in cash upon arrival at your leading tour. Your reservation will be a risk-free investment.

Payment via credit card:
For payments via credit card, according to the regulations of our bank, a document is required to allow the deduction of the amount on your credit card by our finance department, see:

• A signed authorization letter to Jakada Tours Egypt, allowing you to withdraw the required amount from your credit card. The signature must match what appears on your credit card and passport.

This document must be sent by email to Jakada Tours Egypt or delivered to our representative upon arrival at the airport, otherwise, we will not be able to proceed with your request.

Installment payment via monthly deposit:
Jakada Tours Egypt offers a new payment plan to settle the value of your trip, cruises, and other tour packages. Through monthly payment in installments, you can pay the agreed amount up to 6 months before the date of travel. If there is still a balance due, you can make the payment upon arrival at the final destination (by credit/debit card or cash).

Cancellation Policy (Not included for high season):
Cancellation requests must be sent by fax or e-mail to provide the company with written confirmation that your reservation must be canceled.

If you decide to cancel your trip, the following rate table will apply:

From the date of booking up to 61 days before the date of your arrival, 10% of the total tour price will be charged.
Between 60 and 31 days before your arrival date, 25% of the total tour price will be charged.
Between 30 and 15 days before your arrival date, 50% of the total tour price will be charged.
Between 14 and 1 day before your arrival date, 100% of the total tour price will be charged.

Also, airlines charge fees for domestic and international flights subject to the airline’s terms and conditions at the time of booking.

Circumstances of force majeure:
Jakada Tours Egypt offers a flexible range of cancellation policies in case the government or airline issues any notice from the country of departure or final destination. If this happens, we will refund the amount paid for the tour package or, in some cases, your payment will be available as a voucher that can be used in any of the destinations in which we operate. You can make use of the voucher on any reservation made within 12 months. Reservations will be adjusted to reflect these travel credits automatically. Only flight cancellation fees will be charged, according to the airline’s cancellation policy, and bank surcharges applied to the deposit amount paid.

Here at Jakada Tours Egypt, we prioritize your well-being and safety above all, and for this reason, we have adapted our cancellation policy to reflect our values.

Cancellation Policy for Christmas, New Year, and Easter:
If you decide to cancel your trip, the following rate table will apply:

  • From the date of booking up to 61 days before the date of your arrival, 25% of the total tour price will be charged.
  • Between 60 and 31 days before your arrival date, 50% of the total tour price will be charged.
  • Between 30 and 15 days before your arrival date, 75% of the total tour price will be charged.
  • Between 14 and 1 day before your arrival date, 100% of the total tour price will be charged.

Also, airlines charge fees for domestic and international flights subject to the airline’s terms and conditions at the time of booking.

Refund:
Refund is normally made to the same account and using the same payment method used at the time of purchase. No refund is possible in the event of the customer’s absence with a reservation already made. Refunds are made only by the payment method performed by the customer at the time of booking.

Accommodation / Lodging:
Unless otherwise stated, prices are based on two people sharing a double room. Rooms for individual occupants are available for an additional fee. Hotels are named as an indication of quality and rooms can be booked at other establishments of equal or similar quality. Published prices include tariffs and other costs at the time of publication and are subject to change without notice.

Domestic flights:
We quote the approximate value of flights with approximate times. Flight requests with specific schedules or changes to reservations already made may result in changes to the total package price.

Responsibility:
The Company acts only as an agent for travelers, whether by rail, boat, aircraft, or any other means of transport and does not assume responsibility for injuries, illnesses, damages, losses, accidents, delays, or irregularities towards the individual or property resulting directly or indirectly from any of the following causes: weather, acts of God, events of force majeure, acts of the government or other authorities, wars, civil unrest, labor disputes, riots, thefts, mechanical breakdowns, quarantines or standard acts, delays, cancellations or changes made by any hotel, carrier or restaurant. No liability is accepted for any additional expenses.

Special requests:
If the customer has any special requests, they must inform the agency at the time of booking. The agency and its suppliers will try to satisfy such requests, but as these are not part of the contract, the company will not guarantee the fulfillment of these orders, including for pre-reserved seats. If the agency confirms that a special order has been taken into account or passed on to the supplier or refers to it on the confirmation invoice or elsewhere, this is not a guarantee to fulfill it. The customer will not be specifically notified if a special request cannot be fulfilled. The agency does not accept reservations that are subject to the fulfillment of any special request.

Children Policy, child sharing room with parents:
– Policy 1: for Nile Cruises packages and hotels

  • Under 2 years old: free
  • Under 6 years old: 25% discount on the total price of the tour.
  • Under 12 years old: 50% discount on the total price of the tour.

All children over 12 are considered adults.

If your tours include domestic flights or ferry, an extra fee will apply for each child

– Policy 2: for tours and shore excursions

  • Under 6 years old: free
  • Under 12 years old: 50% discount on the total price of the tour.

All children over 12 are considered adults.

If your tours include domestic flights or a ferry, an extra fee will apply for each child.

Tipping is a way of expressing satisfaction for the good services provided by the team and this will be highly appreciated by them. You can tip as you wish. Remember that tipping is not mandatory.

Complaints:
If you have any complaints while at your destination, notify the company (Jakada Tours Egypt) immediately, as most problems can be resolved quickly. If you think your problem still exists, call the customer service manager. If, when you return home, and you are not satisfied with the service provided, send your complaint to Customer Service.

General terms of use:

  • Any dispute or claim arising out of or related to this website will be governed and interpreted by the laws of the Arab Republic of Egypt.
  • The Arab Republic of Egypt is our country of residence.
  • Minors under the age of 18 are prohibited from registering as a user of this website and are not permitted to transact or use the website.
  • If you make a payment for our products or services on our website, the details that you must submit will be provided directly to our payment provider over a secure connection.
  • The cardholder must keep a copy of the transaction records and the merchant’s policies and rules.
  • We accept online payments using Visa / MasterCard credit/debit cards in AED, USD, EUR, and GBP.
  • jakadatoursegypt.com DOES NOT negotiate or provide any services or products to any OFAC sanctioning country (Office of Foreign Assets Control) by Arab Republic of Egypt law.
  • H. Multiple transactions/reservations can result in multiple postings on the cardholder’s monthly statement.

Contract acceptance:
The contract consists of the acceptance of the customer’s reservation by the company. The payment of a deposit via bank transfer or credit card indicates that the customer has read and accepted all terms and conditions and agrees to comply with them.

Black Friday offers:
Black Friday offers will be revealed on November 29 by email and our website. Offers are only valid for new bookings made during the Black Friday campaign. Our Black Friday offers can be applied to occasional packages or seasonal holidays. Exclusions may apply.

Planning Your Trip to Egypt?

Things to know if you are planning your trip to visit Egypt.
  • When to GoAs far as temperature goes, winter is the best time of year, although hotels and cruises get booked up over Christmas and New Year. November and late January/February are good for avoiding the worst of the crowds.
  • What to TakeYou can buy most things in Egypt but you should bring your own sunscreen. You should also bring any prescription or nonprescription medicines.
  • VisasMost nationalities require a tourist visa to enter Egypt. These can be secured in advance from Egyptian consulates in your own country but it is much easier and cheaper to obtain them on arrival at Cairo airport.
  • Credit CardsCredit cards are accepted in large restaurants and shops and at most hotels, but that’s about it. American Express, MasterCard and Visa are the most likely to be accepted.

Build you Trip to Egypt and get 5% OFF

Looking for Egypt Tailor-Made Tour? Contact us and we will create an amazing tour for you.

Stunning cities to visit in Egypt

  • Greater Cairo – the capital of Egypt, home to the Giza Pyramids, the Egyptian Museum and fabulous Islamic architecture.
  • Alexandria – Egypt’s window on the Mediterranean, with still-palpable glimpses of the past.
  • Luxor – the gateway to the Valley of the Kings, amongst other fabulous attractions.
  • Aswan – a more relaxed option, full of amazing sights.
  • Port Said – the center of the third-largest metropolitan area, has a cosmopolitan heritage, home to the Lighthouse of Port Said.
  • Hurghada – a town on the Red Sea, filled with all-inclusive resorts and diving.
  • Sharm El Sheikh – a hugely popular resort town on the Sinai peninsula, with some of the best scuba diving in the world.

Popular destinations in Egypt

  • Abu Simbel – a very remote town in the far south, with some beautiful ancient temples.
  • Dahab – at Sinai, east of Sharm El Sheikh, a backpacker central, with excellent scuba diving.
  • Karnak – scattered temples built with an emphasis on size, an impressive avenue of ram-headed sphinxes runs through the middle.
  • Memphis and Saqqara – both filled with relics and ruins of ancient Egypt, they’re often combined as a day trip from Cairo.
  • Siwa – a stunning remote oasis near the Libyan border.
  • St. Katherine home to the oldest continually inhabited monastery, Mount Sinai and Mount Katherine (the highest mountain in Egypt) and truly Bedouin culture.
  • Taba Heights – a purpose-built resort with views of Israel, Jordan, and Saudi Arabia.

Frequently Asked Questions.

Some of the most common questions asked by tourists.
Is it safe to travel to Egypt?
Egypt has been visited by tourists for centuries and Egyptians have built a reputation for their warmth and courtesy towards visitors. Egyptian cities are generally very safe, especially the tourist spots.

Can I travel to Egypt as a single woman?
Many women travel alone through Egypt. You don’t have to be afraid as a woman traveling alone, but it is important to be aware of the possible additional attention and glances and to act accordingly well and confidently. First of all, women should dress according to the culture and avoid particularly short clothing or deep necklines. It may well happen that women traveling alone are approached or even invited by men. Decline such offers and you are on the safe side. For your safety, you can also connect with other travelers via social media.

Do you need a visa to travel to Egypt?
Yes; Whether you live in your country of origin or if you live in another and you have a residence permit, you can go to the Egyptian embassy and request your tourist visa, the price of it will depend on the country you are in.

However, in both cases, you can also buy your visa at the airport when you arrive in Cairo or Alexandria. If you want to stay longer in Egypt, you should extend your tourist visa at the Abaseya Complex in Cairo or at the corresponding government offices in cities such as Luxor or Alexandria; or any other city where you stay

When is the best time to travel to Egypt?
There is no best time to travel to Egypt! As the choice of the period depends on the type of trip you want to make. For a holiday on the Red Sea, for example, the ideal period is from the end of February to the end of October, although it is preferable to avoid the strong heat of July and August.

If, on the other hand, you are interested in cultural trips and are planning to go to Luxor, Aswan, and Abu Simbel. It will be better to opt for the winter period so as to make less effort during excursions to the various tourist sites.

In general, however, August is best avoided across the country when temperatures reach annual highs. It is very advisable to travel to Egypt in Easter and Christmas and New Year 2021.

What are the best places to visit in Egypt?
You cannot miss Cairo, especially the Giza Pyramids, the Saladin Citadel, the Egyptian Museum, Moez and Bab Zweila Street, the Khan el Khalili bazaar, and see a Tannura presentation at El Ghouri. In Luxor, discover the Valley of the Kings, the Temples of Luxor, Karnak, Hatshepsut, the Colossi of Memnon and take a balloon ride over the city. In Aswan, visit the Philae Temple, the Nubian Village, the Unfinished Obelisk, the Aswan Dam, and Elephantine Island. At the lake Nasser, get to know the Abu Simbel Temples. In Sharm El Sheikh, snorkel, dive and visit Ras Mohamed, Mount Sinai, and the Monastery of Sant Cathrine. In Hurghada, visit Giftun Island. In Alexandria, discover the famous Alexandria Library, the Citadel of Qaitbay, Montazah Park, the Catacombs of Kom el Shoqafa. In Dahab, dive into the blue hole. In the Desert, visit the oasis of Siwa, Bahareya, and the white desert.

What to buy in Egypt?
You can travel safely to Egypt, but be careful not to be fooled by buying gadgets actually made in China. We recommend that you prefer local crafts: mother-of-pearl, ceramic, and alabaster objects (always check with the merchants that they are local products).

Try to buy some Egyptian cotton (among the best in the world). Take advantage of your trip to Egypt to buy spices, perfumed oils, essences, and soap (olive oil is particularly good). You can also buy henna.

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